> For the complete documentation index, see [llms.txt](https://docs.sumble.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sumble.com/system-setup-and-configuration/notifications/slack-alerts.md).

# Slack alert setup

Slack signal alerts deliver [Sumble Signals](/enterprise-services/sumble-signals.md) to reps in Slack.

Sumble uses your account ownership mapping to route alerts, so each rep only sees their own book of business.

For app setup, account connection, and AI agent features, see the [Slack Agent overview](/slack-agent/slack-agent.md).

### Delivery options

Each user can choose how they receive Slack alerts:

* **Direct messages** — alerts are sent as DMs to the individual rep. This is the default.
* **Public channel** — alerts are posted to a shared channel for team visibility.
* **Off** — disables all Sumble notifications.

Users manage alert preferences from the **Home** tab in the Sumble app.

### Priority filter

Users can filter alerts by priority:

* **High priority** — only receive high-priority alerts
* **Medium and high priority** — receive medium- and high-priority alerts
* **All alerts** — receive all alerts

### Alert content

Each Slack alert includes:

* The organization name and a link to the organization page in Sumble
* The signal type and a description of what was detected
* Priority level (high, medium, or low)
* A link to the relevant job post, person profile, or trend data

When it strengthens an insight, the agent may supplement a signal with recent public web results.

### Alert frequency

Alerts are delivered after each daily pipeline run.

Duplicate signals are suppressed.

### Ask follow-up questions

Priority Signal digests post as a single Slack message showing the full text of your top signals, plus an "and N more" line for the rest. Reply to that message to ask the agent about any of them — it has the full signal detail on hand, not just what's shown, so it can dig in without you opening Sumble. In a DM, just reply; in a shared channel, mention Sumble by name so it sees your reply.

### Troubleshooting

#### Not receiving alerts

* Verify your Slack account is connected in [Account Settings](https://sumble.com/account/settings)
* Check that your Sumble email matches your Slack email, or that you've completed the manual connection
* Make sure you haven't muted the Sumble app in Slack
* Check your notification preferences in the Sumble app's **Home** tab — you may have selected **Don't send any updates**
* Alerts are generated based on your activity on Sumble — if you haven't used the platform recently, signal generation may be limited

#### Need to reconnect

If your Slack workspace changes or you need to re-authorize, reconnect from [Account Settings](https://sumble.com/account/settings).